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Customer Site Analysis

Customer Site Analysis

Customer Site Analysis

Each homeowner’s site is unique in many ways. Solar PV systems provide a mini-power plant that will produce electricity for years to come and require good planning and execution.

While doing customer site analysis it is very important to consider many aspects such as,

  • Roof Orientation and its impact on power output
  • Roof and Sections Area estimate
  • System sizing based on output and consumption
  • General access and shading factors
  • and more ...

A customer’s postcode or equivalent provides solar consultants with a starting point to cite typical sunshine hours at a given location due to latitude and climate.

Higher efficiency at lower cost

Your solar consultants need to advise your customers thoroughly.

A common calculation made by solar consultants and customers determines system size of a solar PV array. This calculation of system size must consider varying output levels due to:

Geographical location or Solar REC Zone

The sunshine hours of the geographical location are an important factor in determining the efficiency of the solar system. For example Australia’s Solar Zone 4 is expected to have 3.7 hours of sunshine per day. A standard 1KW rated PV array in Zone 4 may produce 3.7 KWhrs of power subject to panel and inverter assumptions.

Azimuth Angle to True north and pitch of the roof

CEC Handbook lists the output efficiencies for standard PV systems at various Azimuth Angle and Roof Pitch. For example Panels mounted on roofs at 30 degrees pitch and facing True North will produce at 100% output efficiency due to highest irradiation at that orientation. A standard 1KW system at such orientation will produce 3.7 KWHrs in Solar Zone 4.

Panel and Inverter losses (combined average loss used is 10%)

Panels and inverters have specific conversion efficiencies. Panels produce less power at temperatures higher than STC (Standard Test Conditions) temperature. Inverters operate at varying conversion efficiencies (from DC to AC) and at various voltages from PV array.

Map integration to calculate the roof area available

Solar eCRM has tools integrated from Google Maps for Sales Reps to look at roof area and sketch out the possible panel positioning in different sections.

Roof image is essential at many stages in the Sales to Install Cycle

  • Quoting Stage
  • Order Processing Stage
  • Install Pages
  • Documentation Stages

Solar Panels Output critically depends on how much of Sun light and Irradiation are available

Solar eCRM uses the data provided by Clean Energy Council of Australia to estimate the power output at varying Azimuth Angle and Roof Pitch.

Postcode to Solar Zone Conversion

Solar eCRM uses the postcode of the customer’s solar site to automatically select the appropriate Solar Zones (defined by Australia’s Clean Energy Council).

This eliminates potential errors in rebate calculations, in pricing and also errors in savings and payback period estimates.

Selection of Solar PV System

Solar PV System Selection starts with:

  • Solar Zone that determines solar output
  • Roof Orientation that determines gains/losses
  • Power Consumption at the site
  • Customer's knowledge on brands of panels and inverters
  • Customer's Budget and Price Target
  • Your company's promotional offers
  • and several such factors.

Solar eCRM function allows selection from range of products set-up by the Administrator.

It also protects Sales Reps and the company from potential issues arising out of customers expectations on power output and savings and makes the process of quoting a breeze.

System Sizing for Informed Decision

  • Allows Sales Reps to explain the theory of power output in relation to their site, roof and many relevant factors
  • Assists Sales Reps and the Company to meet Compliance Requirements in educating and aiding customers to make informed decisions
  • Uses CEC data extensively for efficiency, solar zones data, savings data and more
  • Allows Sales Reps and Customers to vary assumptions and explore multiple scenarios
  • Documents the savings and system sizing rationale
Protects the Sales Reps and the Company from potential issues arising out of customers' expectations on power output and savings.

Quoting for Customer Needs

  • Allows selection of available Products or Packages within ± 0.5KW from the requested size
  • Ensures company can introduce and withdraw as many products and packages as needed.
  • Brings up all available packages allowing the Sales Reps to review all of the options and give the customer the best combination.
Makes the process of quoting a breeze despite variety of products or packages

Custom Product for Quoting

  • Allows sales reps to build a hybrid system not pre-configured as a package and issue a quote.
  • Adds to the flexibility of system 
Here is what our happy customers want to say

Exceptional reporting in easy, access to latest info at your fingertips.

Imminent Solar Pvt Ltd, Belgaum, Karnataka
Here is what our happy customers want to say

It is a must have software for this new age of solar where it is becoming more and more of a commodity.

Infinergy Power Pvt Ltd, Bangalore, Karnataka
Here is what our happy customers want to say

Adds tremendous value in automation and ease of running a successful solar company.  A fresh entrant in solar business can begin sending professional quotes with all the ROI figures at a push of a button. 

Solar-Apps, Bangalore, Karnataka
Here is what our happy customers want to say

It’s an exclusive software for solar companies which can easily send professional quotations. Only software where in we can customize it as per our process.

MI Solar Pvt Ltd, Baroda, Gujarat
Here is what our happy customers want to say

Suits our requirements, software that we always needed to streamline our process.

Kwatt Solutions Pvt Ltd, IIT Bombay, Mumbai
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