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Orders Processing for Perfection

Orders Processing for Perfection

Orders Processing for Perfection!

Order processing is a specific step of the admin process which demands efficiency and professionalism. Order processing in the solar retail business includes customer service, compliance and accounting. This competitive industry trades in high volumes with low margins therefore order processing must be meticulous to maximize returns on investments.

Solar eCRM facilitates order processing by allowing your staff to keep convenient notes detailing customer information. These notes swiftly remind your staff of the next step in each sequence of customer service.

Solar eCRM automatically prompts your staff to complete an order review. This order review checks address, payments and installer details. These order reviews mandate fewer oversights in the admin processes.

Solar eCRM saves time and reduces mistakes when quotes become orders. Your staff may transfer a quote directly into an order in one ‘click’ nullifying the need for repeated data entry.

Solar eCRM transfers information between authorised users. After a sales rep has entered customer details the information is transferred automatically to admin staff and installers, which also saves time and reduces mistakes.

Solar eCRM provides inbuilt tools called Orders Analytics to help you monitor, track and groom the performance of each segment of your solar retail business. Orders Analytics tools provide knowledge and insights into financial outcomes.

Your business shall execute each step from lead generation to installation in less time and with fewer mistakes after you empower your staff with Solar eCRM.

FMCG businesses demand processes & controls to support excellence.

  • Sales orders match the standard pricing - so your business can make some margins
  • People and actions comply with legal and industry standard requirements - so you stay ahead of the game
  • Orders are processed without losing track of customer, site, installer and product requirements
  • Systems capture costs, payments and offer segmentation to identify underlying trends and issues
  • Steps toink to verified stock dispatch and communication to warehouse
  • Smart selection of installers and assign to maximize productivity
  • Minimize paper work and link to accounting work such as invoicing, receivables
  • and more
to have happy customer and happy stake holders (that includes installers !).

Solar eCRM has all this and more

An extract of orders pool, representing a key segment and period, below shows profitability at job level in gross dollars as well as '$ per KW'

"Success in any business requires perfect execution, more so in a competetive Solar retail business which is transforming to be an FMCG business."
Here is what our happy customers want to say

Exceptional reporting in easy, access to latest info at your fingertips.

Imminent Solar Pvt Ltd, Belgaum, Karnataka
Here is what our happy customers want to say

It is a must have software for this new age of solar where it is becoming more and more of a commodity.

Infinergy Power Pvt Ltd, Bangalore, Karnataka
Here is what our happy customers want to say

Adds tremendous value in automation and ease of running a successful solar company.  A fresh entrant in solar business can begin sending professional quotes with all the ROI figures at a push of a button. 

Solar-Apps, Bangalore, Karnataka
Here is what our happy customers want to say

It’s an exclusive software for solar companies which can easily send professional quotations. Only software where in we can customize it as per our process.

MI Solar Pvt Ltd, Baroda, Gujarat
Here is what our happy customers want to say

Suits our requirements, software that we always needed to streamline our process.

Kwatt Solutions Pvt Ltd, IIT Bombay, Mumbai
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